Built by dealership pros, in production today
Stop chasing special order parts. Start tracking them.
SOPTrackr gives your service drive end-to-end visibility on every special order part — from PO to install. No more advisor guessing, no more lost parts, no more angry customer callbacks.
$499 / rooftop / month · $499 one-time setup per rooftop · Cancel anytime
Live SOP pipeline
Performance Toyota — Today
Brake Caliper Assy
RO-48211 · Bin —
Camry Headlight LH
RO-48199 · Bin A1-05
O2 Sensor (Bank 2)
RO-48184 · Bin C2-15
Trans Filter Kit
RO-48162 · Bin —
If your fixed-ops team has ever said:
"The part should be here by now — let me check with parts."
"I never got the alert that it came in."
"Customer's on hold asking about their special order."
"We ordered it twice — nobody knew it was already on the shelf."
"The bin sticker fell off, no idea where it went."
"Tech's been waiting three days for that headlight."
Special order parts are the #1 source of CSI-killing delays in service. SOPTrackr fixes it.
How it works
One workflow. Every SOP. Every rooftop.
Parts Consultant creates SOP
Parts Consultant places special order from approved ASR from the Service Advisor.
Parts orders & tracks
Parts department places order and enters info into SOPTrackr.
Part marked arrived
Parts marks the part as arrived and notifications are sent to any pertinent personnel to start the outreach for scheduling.
Outreach & follow-up
Outreach begins with date/time-stamped follow-up until the customer is scheduled. At day 30 unscheduled, a notification is sent to return the part.
Features
Built for the way dealerships actually work.
Live status pipeline
Every SOP from Ordered → In Transit → Received → Binned → Installed. No more "where is it?" calls.
Bin location security
Role-based permissions on bin data. Parts personnel see and edit; advisors and techs see status only.
Multi-rooftop ready
Manage one store or fifty. Per-rooftop data isolation, group-level reporting, single sign-on for staff.
Audit trail by default
Every status change, every edit, every user — logged. Pull a full history on any SOP in one click.
Proven on the service drive
“We were chasing 30+ special orders a week with sticky notes and texts. SOPTrackr cut our customer follow-up calls in half — and we haven’t lost a part since.”
Fixed Operations Director · Performance Toyota
Ready to see SOPTrackr in your store?
15 minutes. No slide deck. We’ll show you the live workflow on real SOP data.